Since I'm having this issue on a brand new freshly installed laptop I wouldn't say the client profile is the issue, it's just a bug in Outlook, and a rather severe one since it means that data exists in the local data store which doesn't survive a 'disasterĪll that's in the Application event logs is the hang report of Outlook itself, event ID 1001 Fault bucket, type 0 Outlook locked up a few minutes later, and on restart they were gone and nowhere to be found. Today however I saw it having 4 items in the Outbox that I worked for like 1.5 hours on, and was curious why they didn't send asĮverything else was working. In Sent Items nor Outbox I hadn't quite attributed it to Outlook's rather too frequent lockups (it hangs several times a week).
While I've had an issue before with emails being lost that I couldn't find
#Outlook for mac v15.38 don't show cancelled meetings pro#
I have a 2 weeks old and completely freshly installed Windows 7 Pro 64-bit laptop with Outlook 2010 64-bit, connected to Exchange 2007. I ran into the same issue a couple of times. If there's anything you want me to trouble shoot, please let me know. So I'm trying to actively monitor it while I get my work done today. This is a big deal for us!! We suspect I'm not the only one having this problem, as 3 of my lost emails were calendar requests, and since moving to Outlook 2010 we've been getting a marked increase in people complaining of meeting notices theyĪren't receiving. Upon suggestion of my Exchange Admin I've turned on return receipt so I can hopefully catch it in the process and at least be able to hopefully remember what emails I'm going to have to recreate. (probably get 8-10 drops / day, but only see this Outlook not responding/loss of email 1-3 times a day.) Time, as the drops are much more frequent than the not responding/data loss problem. I might be able to equate the drops to that loss of connection, but it seems I have to do something else at the same Outlook will restore connection when possible."įollowed by another one "Connection has been restored." The drop of connection has never been longer than 2 milliseconds. However I have noticed in Event Viewer I will get Informational Event ID 26, "Connection to MS Exchange has been lost. I rarely undock this laptop, so I'm not going into standby or using WiFi. I get the "Outlook not responding" and have to restart Outlook mostly when I'm moving email to my. That kept me working for one day before the problem returned.Ĭouple things I've noticed. Our user support person recommended that I delete and recreate my. I was opening and reading the new mails, deleting them, and even replying to them, without noticing that However I was receiving emails the whole time. It had probably been 45 minutes since my last sent message. I saw that my Outbox cleared of those 8 messages, so I went to my Sentīox, and they weren't there. But I'd long since closed those couple open emails from my desktop. So they'd probably been open for anywhere from 5-15 minutes. They were mails that I'd opened and left open while I worked When it restarted Outlook opened up a couple of windows of emails I'd read awhile ago. We closed Outlook, got the message that there was a problem,ĭo you want to wait for it or close and restart where you left off. I can't remember what we did next, but we got the "Outlook not responding" message. I went and got our user support person at that time, so another set of eyes could confirm this. Connected to Exchange Server." And yet, Outbox held 8 messages. On the bottom status bar in Exchange it said "All Folders Up to date. I could actively get to the Internet and our internal That's when I noticed I had 8 messages in my Outbox. I checked my desktop thinking perhaps I hadn't hit Send, but no. I thought perhaps I'd sent it to her home mail, so I went back I ran into a colleague and asked about a message I had forwarded a few minutes before. The instance that caught my eye with this, happened the other day.
It's happening almost daily with me. As noted by other users above, I am able to continue receiving emails during this time.
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